TL;DR
Get your next haul delivered free with Prime
- Fast, free delivery on millions of items
- Prime Video, Amazon Music and more included
- Member-only deals all year
BNY said it launched digital transfer agency capabilities for digitally native funds and enabled a cross-border Pay-to-Wallet service during the third quarter. CEO Robin Vince presented both as part of the bank’s broader platform strategy; the company did not disclose adoption, transaction volumes or financial impact for either service.
BNY said it launched digital transfer agency capabilities for digitally native funds and enabled a cross-border Pay-to-Wallet service during the third quarter, extending its offerings in fund servicing and payments. CEO Robin Vince described the launches on the bank’s October 15 earnings call as part of a shift toward a platform model, though BNY did not disclose how widely clients are using either service or what revenue they may generate.
The digital transfer agency platform extends BNY’s transfer agency services to support digitally native funds. In a July 29 announcement, the bank said the platform integrates tokenization, distribution and custody, and can support both digital and traditional asset funds across jurisdictions and blockchains. On the earnings call, Vince said the capabilities extend BNY’s fund servicing into on-chain markets and are intended to provide clients with a unified servicing experience.
BNY also enabled Pay-to-Wallet during the quarter. A September 28 release described the service as a way for banks to send cross-border payments from bank accounts to retail digital wallets using BNY’s global payments capabilities. The bank said this could give institutions access to the service without requiring them to build their own supporting infrastructure.
Vince also discussed the bank’s Eliza enterprise AI platform, saying BNY continued to integrate AI into company processes. He said Eliza can account for process steps, system interactions and workflow patterns as teams consider how work is done. BNY introduced the platform in fiscal 2024; the bank reported in July 2025 that 96% of employees had adopted it by the end of the first half of that year. That earlier adoption figure does not establish current usage or results from the third quarter.
New Services Extend BNY’s Platform
The two launches give BNY additional services to offer institutional clients as funds explore tokenized structures and banks respond to customer use of digital wallets. For fund managers, combining tokenization with distribution and custody may make it possible to work with BNY on more parts of a digitally native fund’s service needs. For banks, Pay-to-Wallet offers a route to cross-border wallet payments through BNY’s existing payments platform.
Those descriptions outline intended capabilities, not demonstrated market results. BNY has not provided transaction volumes, client uptake, revenue contributions or evidence that either service has changed customer outcomes. The announcements therefore show a broadening of the bank’s product offering; the commercial scale and effect remain to be established.
As an affiliate, we earn on qualifying purchases.
From Platform Shift to Product Launches
Vince said BNY had spent the past several years moving to a platform operating model, bringing teams together to develop more integrated solutions. He called changing how the company worked a prerequisite for innovation during the October 15 earnings call. The two third-quarter launches are examples he cited in explaining how that approach is translating into client services.
The announcements came at different points in 2026: BNY described its digital transfer agency platform on July 29 and announced Pay-to-Wallet on September 28. Both build on existing lines of business—fund servicing and global payments—while adding support for digital assets or wallets. Vince also framed Eliza as part of the same wider effort to alter internal workflows and potentially extend AI capabilities to clients over time.
“Changing how we worked was a prerequisite, but innovation is an increasingly important element of the BNY story.”
— Robin Vince, BNY CEO, on the October 15 earnings call
cross-border digital wallet payment solution
As an affiliate, we earn on qualifying purchases.
As an affiliate, we earn on qualifying purchases.
Adoption and Commercial Results Undisclosed
BNY has not disclosed how many clients use the new transfer agency capabilities or Pay-to-Wallet, how many transactions either service has processed, or whether they have produced material revenue. The announcements describe supported functions, but do not specify service pricing, client eligibility, availability by market, or which blockchains and wallet providers are supported in practice.
It is also unclear when, or whether, BNY will offer Eliza capabilities directly to clients. Vince described that possibility as an opportunity over time. The bank’s previously reported employee adoption figure was measured through the first half of 2025 and does not answer how extensively the platform is now used or what measurable productivity effects it has produced.
As an affiliate, we earn on qualifying purchases.
Client Uptake Will Test the Launches
The next indicators will be whether BNY’s clients adopt the new services and whether the bank begins reporting usage, transaction volumes or financial contributions. Further details on supported jurisdictions, blockchains, wallets and onboarding could clarify how the offerings work in practice. BNY may also provide updates on Eliza’s internal use and any client-facing plans in future earnings calls or product announcements; no timeline for those updates was given.
As an affiliate, we earn on qualifying purchases.
Key Questions
What did BNY launch during the third quarter?
BNY said it launched digital transfer agency capabilities for digitally native funds and enabled a Pay-to-Wallet service for cross-border payments from bank accounts to retail digital wallets.
What does the digital transfer agency platform support?
BNY said the platform integrates tokenization, distribution and custody, and supports digital and traditional asset funds across jurisdictions and blockchains. The bank has not detailed all supported networks or markets.
Who can use Pay-to-Wallet?
The service is designed to let banks send cross-border payments from bank accounts to retail digital wallets through BNY’s payments capabilities. BNY has not published detailed eligibility or market availability information.
Has BNY reported the financial impact of these services?
No. The bank described the services and their intended uses but did not disclose client uptake, transaction volumes or revenue contributions.
Is BNY offering its Eliza AI platform to clients?
Vince said BNY sees an opportunity to extend AI capabilities to clients over time. The earnings call did not announce a client launch or provide a timeline.
Source: rss
Fall Picks
fall essentials
As an affiliate, we earn on qualifying purchases.
